SKILL DEVELOPMENT INSTITUTE RAEBARELI

DOMESTIC IT HELPDESK ATTENDANT

During the three months duration of Domestic Data IT Helpdesk Attendant trade a candidate is trained on professional skill, professional knowledge and Employ-ability skill related to job role. In addition to this a candidate is entrusted to undertake project work and extracurricular activities to build up confidence. The Broad components covered professional skill, subjects are as below:- The trainee learns about safety and environment, use of fire extinguishers. He learns about trade tools, identifies computer peripherals, internal components, Windows and its related application software installation process. Trainees will work with MS Office package to create word document, practice with excel sheet and power point presentation, edit images and perform file conversion of different formats. They will use internet to search information using browser along with official/social communication process. The trainees will be able to perform commercial net banking operations, sharing of data between devices, setup and perform video conferencing, setup and link computers for remote access. The trainee will also achieve data entry in English, Hindi/ regional languages with optimal speed and accuracy.